Effective Date: September 4, 2026

At D3 Luxe Events®, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, maintain, and disclose information when you visit www.d3luxeevents.com, communicate with us, request information, or purchase or reserve our event rental products and services.

By accessing or using our website or providing information to D3 Luxe Events®, you acknowledge the practices described in this Privacy Policy.

1. About D3 Luxe Events®

D3 Luxe Events® is an event rental company providing event rental products and related services for weddings, corporate events, celebrations, productions, and other special occasions.

For purposes of this Privacy Policy, “D3 Luxe Events®,” “D3 Luxe,” “we,” “us,” and “our” refer to D3 Luxe Events®.

Our website is:

www.d3luxeevents.com

Our contact information is:

Email: info@d3luxeevents.com
Phone: 904-466-7299

2. Information We Collect

Depending on how you interact with D3 Luxe Events®, we may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone number
• Mailing, billing, or event address
• Event date
• Event location
• Type of event
• Rental items requested
• Quantity of rental items requested
• Delivery and pickup information
• Venue information
• Event or rental preferences
• Information included in quote or booking requests
• Information contained in communications with us
• Payment and transaction information, when applicable
• Information necessary to fulfill a rental agreement or service request

We may also collect information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• Website activity and usage information
• Other technical or diagnostic information

We collect only information that we reasonably need to operate our business, communicate with customers, process requests and transactions, and provide our products and services.

3. How We Use Your Information

D3 Luxe Events® may use information we collect for legitimate business purposes, including to:

• Respond to inquiries and requests
• Prepare and provide rental quotes
• Check product availability
• Process reservations and bookings
• Prepare rental agreements and other documents
• Process payments, deposits, and invoices
• Coordinate deliveries and pickups
• Fulfill rental orders
• Communicate with customers regarding their events and rentals
• Provide customer service
• Confirm event details
• Resolve questions, concerns, or disputes
• Maintain business and transaction records
• Improve our website and customer experience
• Analyze website usage and business performance
• Protect our website, customers, and business from fraud or misuse
• Comply with applicable laws and legal obligations
• Enforce our contracts, policies, and agreements
• Communicate information about our products, services, promotions, or updates where permitted by law

We may also use information for other legitimate business purposes that are reasonably related to the purposes described above.

4. Rental and Event Information

Because D3 Luxe Events® provides event rental services, certain information may be necessary to successfully fulfill a customer’s order.

This may include information such as:

• Event date and time
• Event location
• Venue name
• Delivery address
• Pickup requirements
• Rental quantities
• Setup or delivery instructions
• Contact information for an event coordinator or venue representative
• Special instructions relating to the rental order

We use this information to coordinate and fulfill your rental order and provide the services you have requested.

5. Payments and Transactions

When you make a payment or transaction through D3 Luxe Events® or a third-party payment provider we use, certain information may be collected or processed to complete the transaction.

Depending on the payment method and provider, this may include billing information and transaction details.

D3 Luxe Events® does not needlessly retain complete payment-card information when such information is processed through third-party payment providers.

Third-party payment processors may have their own privacy policies and terms governing the information they collect and process.

We encourage you to review the privacy practices of any third-party payment provider you use.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website activity, improve functionality, and analyze how visitors use our website.

Cookies are small data files that may be stored on your device when you visit a website.

You may be able to control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality or performance of portions of our website.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

7. Information We Share

D3 Luxe Events® does not sell your personal information to third parties for their own marketing purposes.

We may share information when reasonably necessary to operate our business or fulfill services you request.

This may include sharing limited information with:

Service Providers

We may use third-party companies and individuals to help operate our business, including providers involved in:

• Website hosting
• Payment processing
• Customer communications
• Booking or scheduling
• Accounting
• Technology
• Data storage
• Website analytics
• Administrative services

These providers may access information only to the extent reasonably necessary to perform services for us.

Delivery Providers, Contractors, and Vendors

To fulfill certain rental orders, we may need to share relevant information with delivery personnel, subcontractors, vendors, venues, or other service providers involved in fulfilling your order.

For example, a delivery provider may need your event address, event date, contact information, and delivery instructions.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a valid legal request
• Comply with a court order or government request
• Protect our rights or property
• Prevent fraud or unlawful activity
• Protect the safety of our customers, employees, contractors, or others
• Defend against legal claims

Business Transactions

If D3 Luxe Events® is involved in a merger, acquisition, financing, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of that transaction where legally permitted.

8. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

These third parties may include payment processors, social media platforms, technology providers, advertising services, vendors, or other service providers.

D3 Luxe Events® does not control the privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

9. Marketing Communications

From time to time, D3 Luxe Events® may communicate with customers or prospective customers regarding our products, rental collections, services, promotions, company updates, or other information that may be relevant to their interests.

Where required by law, we will provide appropriate options to opt out of certain marketing communications.

You may request to stop receiving promotional communications by contacting us at:

info@d3luxeevents.com

Please note that even if you opt out of promotional communications, we may still need to contact you regarding an existing booking, rental agreement, payment, transaction, delivery, pickup, or other business-related matter.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on:

• The nature of our relationship with you
• Whether you have an active or completed rental
• Legal, accounting, tax, or regulatory requirements
• Contractual obligations
• Dispute resolution
• Fraud prevention
• Business recordkeeping
• Other legitimate business needs

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.

11. Data Security

D3 Luxe Events® takes reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, database, or method of storing information is completely secure.

Accordingly, while we strive to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding how your personal information is used
• Opt out of certain marketing communications
• Exercise other rights provided by applicable privacy laws

To make a privacy-related request, contact us at:

info@d3luxeevents.com

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

Certain information may be exempt from deletion or other requests when we are legally required or permitted to retain it.

13. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

D3 Luxe Events® does not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at info@d3luxeevents.com.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

14. Changes to This Privacy Policy

D3 Luxe Events® may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

15. Contact D3 Luxe Events®

If you have questions, concerns, or requests regarding this Privacy Policy or how D3 Luxe Events® handles personal information, please contact us:

D3 Luxe Events®

Website: www.d3luxeevents.com
Email: info@d3luxeevents.com
Phone: 904-466-7299

D3 Luxe Events®
Luxury Event Rentals for Elevated Celebrations & Experiences